Wednesday, 27 September 2017

Quality Plumber Week acts as a reminder to check credentials

As we enter autumn and start to switch on our central heating systems, we at the Association of Plumbing & Heating Contractors (APHC) are calling for everyone to celebrate the important role that plumbing and heating engineers play in keeping people healthy and safe.

Quality Plumber Week 2017, which runs between 2-8 October, aims to stress the importance of using properly qualified, trained and accredited plumbers in a bid to reduce the numbers of rogue traders operating in the industry.

We're encouraging homeowners to always check that their plumber or heating engineer has the relevant professional qualifications and accreditations for the work being carried out.  

To help avoid being a victim of sub-standard work, we advise any person planning on having any form of plumbing and heating work done, whether a boiler service, bathroom installation or smaller plumbing and heating work, to following some simple steps.  1. Seek advice from a member of a professional membership organisation; 2. To obtain at least three written quotes for the work; 3. Speak to previous customers about their experience; 4. Agree all costs before starting, preferably with a works contract in place; and 4.  Never pay for the entire job upfront.

John Thompson, our CEO has gone on record saying: "Quality Plumber Week aims to unite the plumbing and heating industry in order to showcase the important work that we do in keeping society healthy, warm and safe. The week also aims to raise awareness to homeowners that there are many highly qualified professionals out there who are proud of their trade and the work they do each day. A welcome change from the negative press that the industry quite often receives when we hear about another plumbing horror story.

"I hope that everyone will come together to celebrate our industry and help raise the awareness amongst consumers of the many highly qualified and proficient professionals that we have in our industry."

For more information on Quality Plumber Week and to learn how you can get involved visit You can also join the conversation and thank your plumber on social media at #QPW17.

To find a local quality plumber visit

More advice and free consumer focused plumbing and heating guides can be sourced at

Friday, 15 September 2017

Are you aware of the dangers of Carbon Monoxide?

Our own commissioned research into the levels of awareness in the dangers of Carbon Monoxide has revealed what could be described as alarming.  This is why each year we pledge our support to Gas Safety Week.

Gas safety is important all year round, but it is not always a household’s top priority. Gas Safety Week, which is coordinated by Gas Safe Register, provides a platform for the gas industry, consumer organisations and individuals to focus on gas safety over a one week period in order to raise awareness with the public.

The seventh annual Gas Safety Week is taking place between 18th and 24th September and aims to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide poisoning.

As the plumbing and heating industry’s largest employer’s trade association we actively promote gas safety and we believe it is important that we support Gas Safety Week. When I last checked, APHC is just one of around 7,000 companies and organisations who have pledged their support.  Whilst it is great to see this level of support and we hope this year’s campaign makes a positive contribution in protecting the safety of the public, I know from our own research there is still more work to do. 

Our research found that 39 per cent of households don’t have a carbon monoxide alarm fitted in their homes with another 34 per cent having rooms that contain either a gas, oil or solid fuel burning appliance that doesn’t also have a carbon monoxide alarm fitted.

Our research also found that 37 per cent of householders didn't know that it is advisable, and in some cases that it is a legal requirement, for a carbon monoxide alarm to be fitted in each room where there is a gas, oil or solid fuel burning appliance.

We have been vocal in wanting to improve gas safety and just recently APHC’s president called for greater enforcement action in penalising those responsible for dangerous gas work and further legislation banning these individuals from re-registering on the Gas Safe Register.

You can find out more about Gas Safety Week 2017 at

You can source a qualified plumbing and heating engineer at