Wednesday, 7 June 2017

16.5% of people are unhappy at work due to the condition of their employer’s toilets

We have recently conducted a research project which found that 16.5% of people are unhappy at work due to the condition of their employer’s toilets. Whilst on the surface this may seem like a trivial matter, employers have a legal requirement to adhere to.

The research has revealed alarming insights into the negative impact that the state of workplace toilets are having on workers.

We distributed a press release to the national media detailing our findings and recommending for employers to use an APHC member via www.FindAQualityPlumber.co.uk to source a qualified plumber.

We surveyed over 1,000 workers in England and Wales asking about the condition of the toilets at their place of work.  Our research found 43.8% of the people surveyed felt their workplace toilets needed to be better maintained.  And when asked if their workplace toilets require updating or refurbishing, 44.4% said they did.




London seemingly has the worst workplace toilets with 50.9% of workers surveyed believing they need to be better maintained and require refurbishing.

Most alarmingly, 16.5% of workers stated that the current condition of their workplace toilets negatively impacts their happiness at work.  This figure rises to 20% in Wales and to 20.9% in the South-East of England.

John Thompson, Chief Executive of APHC, commented: “There are too many employers who are seemingly neglecting the up-keep and maintenance of their toilet facilities.  Employers have a legal requirement to adhere to. The Health & Safety Executive state that where it is reasonably practicable, employers have to provide adequate toilet and washing facilities for employees.  In 2010, a businessman was fined £30,000 because he failed to ensure that his premises were equipped with clean and functioning toilet and welfare facilities.

“However, over and above all legal requirements, employers have a moral duty to provide clean, safe and well maintained toilet facilities. 

“From a commercial point of view, investment in employee well-being is crucial for a business in order to be successful, as an unhappy workforce can cost employers dearly in reduced productivity, low quality levels, increased sick-leave and in staff turnover with the recruitment and training of new members of staff.”


Specific responses from the survey about the poor state of workplace toilets included there being bad smells, cracked tiles, broken toilet seats, toilet bowls, sinks and taps, poorly flushing toilets and tired and dirty decor.

1 comment:

  1. It's really funny to have such problems. Why employers can not provide employees with such basic stuff?

    ReplyDelete